Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 5–10 business days, depending on your location.

Do you ship internationally?

Yes. We ship to many countries worldwide. Shipping availability and delivery times may vary depending on your destination.

Can I return my order?

Yes. We accept returns within 30 days of delivery, provided the item is unused, in its original condition, and in its original packaging.

What should I do if my order arrives damaged?

Please contact us within 7 days of receiving your order. Include your order number and clear photos of the damaged item so we can resolve the issue as quickly as possible.

How can I track my order?

Once your order has shipped, you'll receive a confirmation email containing your tracking number and tracking link.

How can I contact customer support?

You can reach us using the following information:

Email: katrinliyamin@gmail.com

Phone: +1 (929) 581-6582

We aim to respond to all inquiries within 24 business hours.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment methods available during checkout.