Help Center
Help Center
Welcome to the GAZEBORA Help Center. We're here to assist you with orders, shipping, returns, product information, and general inquiries.
Frequently Asked Questions
How can I place an order?
Simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes 5–10 business days within the United States and may vary for international destinations.
How can I track my order?
Once your order has shipped, you will receive a tracking number by email. You can use this number on our Track Your Order page.
Can I modify or cancel my order?
If your order has not yet been processed, we may be able to modify or cancel it. Please contact us as soon as possible after placing your order.
What if I receive a damaged item?
If your order arrives damaged or defective, contact us within 7 days of delivery and provide photos of the item and packaging so we can assist you.
What is your return policy?
We accept returns within 30 days of delivery for eligible unused items in their original condition and packaging.
Product Support
Before purchasing replacement curtains or mosquito screen sets, please carefully verify your gazebo model and dimensions. Product compatibility information can be found on each product page.
If you need assistance selecting the correct product, our support team will be happy to help.
Shipping Support
If your tracking information has not updated within several days, or if your package appears delayed, please contact us and we will work with the carrier to investigate.
Returns & Refunds
For information regarding returns, exchanges, and refunds, please review our Return & Refund Policy page or contact our support team directly.
Contact Support
Our customer support team is available to answer your questions and provide assistance.
Email: katrinliyamin@gmail.com
Phone: +1 (929) 581-6582
Business Address:
GAZEBORA
30 N Gould St
Sheridan, WY 82801
United States
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (Mountain Time)
Saturday: 10:00 AM – 4:00 PM (Mountain Time)
Sunday: Closed
Thank you for choosing GAZEBORA. We are committed to providing excellent service and support.